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Terms and Conditions for Your Account

When you open an account with login domino4d, you agree to our terms that cover how deposits clear through DANA, OVO, GoPay and QRIS, how we verify your…

Deposits via local payment railsWithdrawal verification stepsAccount access and securityDispute resolution pathways
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login domino4d Terms and Conditions for Your Account
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat icon in the bottom right of the lobby.
Email Support Send your question to [email protected] with your account ID and full name.
In-App Help Tap the menu icon, select Settings, then Account & Terms.
SECURITY AND YOUR DATA

How We Protect Your Account and Information

Password and Login Security

We require a strong password (at least 8 characters, one number, one symbol) when you create your account.

Payment and Withdrawal Verification

Every withdrawal request triggers identity verification — we match your name and ID number against your account file.

Data Storage and Retention

We store your account data (name, phone, transaction history) for as long as your account is active plus three years…

Cookies and Tracking

We use cookies to remember your login preferences, device type (mobile or desktop) and language choice.

Dispute and Complaint Process

If you believe a transaction was unauthorised or a deposit failed to credit, file a complaint in the Support section…

Requesting Account Changes

To update your registered mobile, email, or self-imposed limits, go to Settings > Personal Details in your account.

Frequently Asked About Our Terms

Your account will be suspended and any pending withdrawals cancelled. We verify identity before every withdrawal using the name and ID you submitted during sign-up. Providing false details breaches our terms and may result in permanent closure. Always enter your legal name exactly as it appears on your ID card or passport.

No. Your account is personal and non-transferable. Sharing login credentials or allowing others to play from your account violates our terms and puts your deposits at risk. If we detect multiple users from the same account, we may freeze it pending verification. Each person must open their own account.

DANA, OVO, GoPay and QRIS transfers usually arrive within one minute of approval. Bank transfers take 1-3 business days after we process them, depending on your bank's clearing schedule. We verify your identity before processing; if additional documents are needed, we'll email you within 24 hours.

Go to the login page and tap Forgot Password. Enter your registered email or phone number. We send a reset link or one-time code valid for 30 minutes. Click the link or enter the code, create a new password, and log back in. If you cannot access your email or phone, contact support immediately with proof of identity.

We close accounts only if you breach these terms — such as providing false identity, attempting fraud, or repeated disputes without valid grounds. We will email you 48 hours before closure with the reason. Any balance in your account at the time of closure is returned to your registered deposit method within three business days.

Contact [email protected] with your account ID and a request for data deletion. We retain transaction records for three years for financial compliance; deletion depends on local law and regulations. We can delete some personal contact information sooner if you have no active disputes or pending withdrawals.

Log in, go to Settings > Account Limits, and you can set daily or weekly caps on deposits and wagers. Limits apply immediately and are reviewed at the start of each calendar day. To change or remove a limit, you must wait 24 hours after setting it. These limits are your responsibility; contact support if you need urgent assistance.

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